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April 3, 2020 8:00 AM

CITY HALL IS CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE

Out of an abundance of caution, we will continue to monitor the situation with COVID-19 and determine the best time to reopen City Hall to the public. Safety is paramount to the well-being of our customers, staff, and ultimately the community we serve which is our top priority.

The City of Castle Hills will continue to evaluate employee status and safety, and implement further measures if required in our operations which could potentially impact of City services. We would rather operate with extreme caution for our employees and residents, in order to do our part in halting the possible spread of COVID-19 within our community.

Our permit office is still available via phone and email. Permits can also be issued online, including the ability to submit plans for review and scheduling inspections.

As always, we encourage residents and contractors through social media and the City website to apply for permits online as well pay for the permit by telephone or online. Permits can be completed an online permit on the City’s website: www.cityofcastlehills.com/2224/How-to-Obtain-a-Permit.

The City of Castle Hills Municipal Court has been in the process of resetting court cases for June and July Municipal Court dockets. All defendants set for a hearing on this date will be rescheduled and will receive written notice from the Court advising of a new date and time. Anyone wanting to pay a court fine can still do so on the City’s website: www.cityofcastlehills.com/2158/Municipal-Court.

Our passport services will resume once City Hall opens back up to the public. As we get closer to reopening, the City will send out the operational plan for opening back up City hall to the public.

We will continue to update the community as necessary on other potential changes to procedures and protocols based on any developments related to concerns with COVID-19 which might impact the City of Castle Hills.

Any updates or changes will be provided to residents via our City website and social media pages as they become available. If you need anything from the City of Castle Hills, please do not hesitate to contact us, we are for you, Castle Hills!

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