Mission Statement"To provide unrivaled policing services to an engaged and diverse community."
The Castle Hills Police Department is committed to improving the quality of life through a community partnership. To this end, we provide objective, proficient, and courteous service to our citizens, businesses, and visitors. This is achieved through citizen feedback and the application of current leadership principals and technologies applicable to law enforcement, all the while remaining good stewards of .
The employees of the Castle Hills Police Department take great pride in our profession. We pursue a working environment consistent with our core values of respect, organizational excellence, leadership, integrity, and diversity which guide our every action. We have a continued commitment to the professional development of our employees. We recognize that through a dedication to the highest professional standards, which includes the recruitment, selection, and development of our personnel, we can effectively and efficiently meet the needs of our citizens, businesses, and visitors.
Our philosophy is simple and refers to the basic cannons of the profession, those identified in the Law Enforcement Code of Ethics. Follow this link to the Law Enforcement Code of Ethics.
Alarm Permit Registration FormRegistering your alarm is free of charge to Castle Hills residents and business owners. To obtain a registration form, click here. Please fill out the form entirely, and send it back to us. Once we enter your application into the system, we will contact you with your permit number. Permits are good for two years. (Inspection and Excessive False Alarm Fees apply)
There are several ways to return your form:
- Drop off in person.
- Email: firstname.lastname@example.org
- Fax: 210-342-5358
- Mail: 209 Lemonwood Drive Attn: Police Department, San Antonio, TX, 78213
File a Suspicious Circumstances Report
Resident Out of Town Reporting Form
Traveling out of town? Fill out and submit the online Out of Town Reporting form to notify Police patrol when your home will be vacant. You may also contact Dispatch at (210) 342-2341 to leave a report by phone.